Reacting flexibly to each situation is a question of having the right attitude

Odd though it may seem, times of crisis require us to take a tip from a roly-poly toy! Specifically, we mean the ability to return to an upright position – or “right ourselves” – in whatever situation we may be confronted with.
Resilience refers to the ability to deal successfully with stressful situations. The measure of success in this case is accepting change (and perhaps even helping to shape it), learning from setbacks, and taking a constructive and long-term approach to overcoming crises.

Resilience in corporate settings

Someone who is resilient is better able to handle stress and pressure. That, in turn, enables them to protect their mental and physical well-being. This definition can be applied not just to individuals, but also to any organisation.

Building and maintaining resilience is something that takes place on three different levels:

  1. The personal level of each individual
  2. The group level that applies to teams and departments
  3. The organisational level – meaning the company as a whole – which creates the overall framework and sets the working conditions.

When people focus on resilience, they often limit themselves to the first two levels. The third level tends to be almost completely ignored. This produces the dilemma of trying to solve things on a personal/social level which are, in many cases, dictated by the overall structural configuration. We therefore recommend taking all three levels into account. This is the only way to ensure that individual initiatives take full effect.

Resilience is learnable

We may not be resilient from birth, but it’s certainly something we can learn throughout our lifetime! Managers have a particular responsibility in this context. During times of uncertainty and rapid transformation, it becomes increasingly important to place our primary focus on keeping ourselves mentally agile, emotionally resilient and physically healthy. Resilient managers act as multipliers, ultimately helping their organisation to achieve financial success over the long term.

The building blocks required to build up resilience within your company might include the following:

  • keynote speeches on the importance of resilience
  • workshops to identify and eliminate structural constraints and impediments
  • personalised learning interventions for employees and managers
  • establishing a support centre that can provide advice and assistance to employees
  • dedicated initiatives such as mindfulness at work

We look forward to providing you with the professional and effective support you need to address this topic and respond to situations flexibly. Please click on the “Projects“ tab to see some examples of our previous work in this area.